Privacy Policy

Our values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website and use our services.

1. Information We Collect

We collect different types of information to improve your experience and provide better services.

1.1 Personal Information

When you make a purchase, sign up for our newsletter, or contact us, we may collect:

Your name

Email address

Phone number

Shipping and billing address

Payment details (processed securely through third-party payment providers)

1.2 Automatically Collected Information

When you visit our website, we automatically collect:

IP address

Browser type and version

Device information

Pages visited and time spent on the website

Cookies and tracking technologies (see Cookies Policy below)

1.3 Information from Third Parties

We may receive information from third-party services such as payment providers or social media platforms if you interact with our brand through them.

2. How We Use Your Information

We use your information for the following purposes:

To process and fulfill your orders

To provide customer support and respond to inquiries

To improve our website, products, and services

To send marketing emails (only if you have given consent)

To prevent fraud and protect website security

To comply with legal and regulatory requirements

3. How We Share Your Information

We do not sell your personal data. However, we may share your information in the following situations:

With service providers – We work with trusted third parties (such as payment processors, shipping companies, and analytics providers) to operate our business.

For legal reasons – If required by law, court order, or to protect our rights, we may disclose your data.

With your consent – If you request or agree to share your information with a third party.

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience.

4.1 What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help us understand user behavior and improve website functionality.

4.2 Types of Cookies We Use

Essential Cookies: Required for website functionality (e.g., shopping cart).

Analytical Cookies: Help us understand website usage and improve performance.

Marketing Cookies: Used to personalize ads and promotions.

You can control cookie settings in your browser and disable non-essential cookies.

5. Data Security

We take security seriously and implement safeguards to protect your personal data from unauthorized access, loss, or misuse. However, no online transmission is 100% secure. If you suspect any security issues, please contact us immediately.

6. Your Rights & Choices

Depending on your location, you may have the following rights:

Access – Request a copy of your personal data.

Correction – Request corrections to inaccurate or incomplete data.

Deletion – Request that we delete your data (subject to legal obligations).

Opt-out of marketing – Unsubscribe from emails at any time.

To exercise these rights, please contact us at Novysmile.tea

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy policies, so we encourage you to review them before sharing your data.

8. Children's Privacy

Our website and services are not intended for children under 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the "Effective Date" at the top.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

📧 [Your Email Address]

📞 [Your Customer Support Phone Number]

We respect your privacy and are committed to keeping your information safe. Thank you for trusting us! 😊